Shipping policy
Making Shopping Easy and Worry-Free
We're here to make your shopping experience smooth and hassle-free. When you place an order on our website, you're agreeing to a few simple terms that help us serve you better and set clear expectations on both ends.
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Shipping’s On Us
We offer free shipping on every order — no strings attached.
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Cash on Delivery Orders
If you choose cash on delivery, we’ll get in touch via phone or WhatsApp to confirm your order. Quick heads-up: if we can’t confirm it, your order might get canceled, so keep an eye out!
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Order Processing Time
Place your order before 11:00 AM (IST) and we’ll get it ready to ship the same or next business day. Our team works Monday to Friday, excluding public holidays — on those days, our warehouse takes a break too.
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Delivery Timeline
Once your order is on its way, you can expect it to arrive in 2 to 5 business days. We do our best to keep things fast and reliable!
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Need to Change the Delivery Address?
No problem! Just let us know before your order ships and we’ll update it for you.
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Running Late?
If your order’s taking longer than expected, give us a shout. We’ll investigate with the courier and keep you updated every step of the way.
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Tracking Your Order
As soon as your order is dispatched, we’ll send you a tracking number so you can follow its journey. You can also track it anytime using your Order# on our Track Your Order page.
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Damaged Parcel?
If your package shows up damaged, try to refuse the delivery and let us know right away. If it’s already been delivered, don’t worry — reach out to us and we’ll take it from there. We’ll sort out a refund or replacement once the courier wraps up their investigation.
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Lost Package?
In the rare case your parcel goes missing, we’ll work with the courier to track it down. If it’s confirmed lost, we’ll arrange a refund or send a replacement — whichever you prefer.
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Returns Made Easy
Not satisfied with your purchase? No stress. You’ve got 7 days from delivery to return it. For the step-by-step return process, check out our Return & Refund Policy.